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Let's get your questions answered

Frequently Asked Questions

  • What's the difference between oil prints and canvases?
    Regular oil print photos are printed on poster paper, while canvas prints are applied directly to a canvas.
  • How do I qualify for same day pick-up?
    Same day pick-up orders must be placed by 2:00PM (Eastern Standard Time). Orders placed past the cut-off time will be available for pick-up the next day. Orders for oil prints and canvases that are larger than 16x20" do not qualify for same day pick-up. These orders generally take approximately 8-9 days.
  • I filled out a Custom Order form, but I was not asked for payment information."
    The custom order form is a request to place an order. Once your request has been recieved, you will be contacted. At this point, the cost of shipping (if applicable) will be added to your order, and you will be able to provide payment information.
  • I want a custom print item but it isn't available on your website.
    We are able to print your photos on a variety of products. If you want your photos printed on something that is not listed on our site, please complete the form on our Contact page, and we will respond within 48 hours.
  • How much does shipping cost?
    Shipping rates will vary depending on the order. The cost of shipping is calculated based on the size and weight of the order. Larger/heavier pieces, and orders with multiple products will have higher shipping rates.
  • I have a question that is not on the list.
    If you have question or inquiry that we did not cover, please complete the form on our Contact page and we will repsond within 48 hours. You may also find what you're looking for by using the site search below.
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